Terms & Conditions

Making A Purchase

These terms and conditions govern your use of our website. Please read the terms in full before you use this website. Please note that by using this website you are deemed to agree to the terms. We do occasionally update these terms so please refer back to them in the future.

Fulton accepts payment using major credit or debit cards and via Paypal. Prices on this website are quoted in GBP Pounds Sterling and include VAT at 20.0%.

Once you have placed your order you will receive an email confirmation. This email is not an acceptance of your order, but confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Fulton will occur when we despatch the goods to you. Fulton reserves the right not to accept an order at our sole discretion. You will be informed if your order has not been accepted.

 
Privacy Policy
 
At Fulton we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. By using our website you are hereby consenting to these terms.

Fulton may use your personal information for the processing of orders, payments and deliveries. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We will not sell or pass on your data to any other third parties.

We will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at websales@fultonumbrellas.com
 
Returns Policy
 
You may cancel your order for any reason within 14 days of receipt of the goods, for purchases from this website only. Returned products must be unused, in original condition including labels and tickets.

To return goods to us please use the following procedure:

- Send an email to websales@fultonumbrellas.com quoting your original order reference to request a Merchandise Returns Authorisation (MRA) form.

- Complete the MRA and securely package your product to ensure that it reaches us in good condition. Fulton does not accept liability for any damage in transit.

- Send to the address stated on the MRA using a recorded delivery method. Fulton does not accept liability for losses in transit.

Once Fulton has received the returned product our Quality Assurance Team will review the condition and approve the refund for the cost of the product only, to the same credit or debit card or Paypal account used for the original purchase. Please note postage costs will not be refunded.

Copyright and Intellectual Property Rights
 
The copyright and other intellectual property rights in all material (including but not limited to text, logos and images) on this website are owned by Fulton or its licensors. No part of this website may be copied or reproduced or used in any way without our prior consent in writing.

Disclaimer
 
We endeavour to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may occasionally be out of date, or on rare occasions incorrect.

The material on this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.

Exclusion of Liability
 
Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this website.
Nothing in these terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

Governing Jurisdiction
 
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
 
Damaged & Faulty Goods
 
Please check your goods carefully on arrival and inform Fulton of any damage or manufacturing faults at websales@fultonumbrellas.com within 7 days of receipt. Damage caused through usage, including wear and tear and wind damage, is not covered by our warranty.

If you encounter any faults with Fulton products purchased other than from this website, please contact the retailer or place of purchase directly.

 

Statutory Rights

None of the Terms & Conditions on this website are intended to affect your statutory rights. For more information about your rights please contact the Trading Standards Institute. 

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